On April 7th, I left Sterling into the hands of “Glenn Camper Guy”, as he is listed in my phone. We walked through the beloved Airstream to go over my wish list. It was back to simply removing the black water tank and checking out my electrical (to make sure it was safe). Hopefully, Glenn could figure out why my breaks would engage when I turned on my left blinker. At $125 an hour, I had to be realistic on my needs and wants.
May 16th was the day for me to pick up my aluminum child. When I arrived, I was greeted by the ‘helper’ and escorted to Glenn’s office. I found Glenn moaning with pain. What in the world happened? He had been ran over by an Airstream- MY AIRSTREAM. WHAT? Something happened during the process of checking out the underneath and removing the tire jacks. Not sure how it all went down, but I do know that Sterling rolled over his shoulder, arm, and torso just 45 minutes prior to me picking it up. Poor Glenn was in misery but trying to be strong. Even in his torment, he wanted to go over every detail of the repair. He went to staple the detailed paperwork together and I thought he was going to pass out from the excruciating pain. Right then, me and the helper talked him into calling his wife to go to the hospital. I was able to get Sterling hooked up myself. Proud moment here.
So, what was done for Sterling? According to the hand written note:
- Performed customer’s requested repairs and modifications as requested. Cut away damage underbelly skin covering black tank. Cut tank loose (already drug off to some extent) and finished removing. Note: Raised up coach on ramps and jack stands prior to starting repairs and did not lower until requested repairs completed. Rolled over and crimped off black tank heat duct (no longer needed). Secured cut area of under belly to steel cross member and sealed with undercoating. Note: Belly pan damage from dragging prior to this repair; therefore turned up and cut edge not perfectly smooth. Note: Bathroom plywood floor rotted and toilet not secured to floor. Screwed coupling onto toilet flange and installed elbow. Note: Left rear frame rail bent @ original sewer hose connection. However, since tank removed toilet needed a more direct path with only one elbow. Repaired leaks in other original drain lines and connected them all together as necessary including vent pipe. Note: Temporary hanger at rear at sewer hose connection; this should be changed when sewer hose bumper storage bay rebuilt. Customer was explained this on the phone. Tested toilet, both sinks, and shower drains when finished. Put new sewer hose inside RV/trailer. Currently no drains leak and operate properly. Note: Made no repairs to fresh/potable side of plumbing. All drains ok at this time.
- Removed 15 amp wall outlet end from shoreline and installed new 30 amp RV end on shoreline. Removed breaker panel cover and ohmed out shoreline end to breaker panel wiring; it passed. Plugged into 30 amp RV service and all 120VAC base plugs have correct polarity. Did not try any other 120VAC as per customer request. New shoreline end and wall outlets are ok at this time.
- Ohmed out original Airstream 7-way (later customer stated there is a new 7-way but ARVS could not locate it in trailer and customer was informed of this on the phone). Original 7-way ohmed out good and was put back in trailer. Note: Customer given old and new copies of 7-way wiring that does not appear exactly compatible. Suggested to customer to take back to Camping World who she stated: repaired brakes, replaced tires, and wired in 7-way with brake controller. No repairs made. Still the same at this time.
Glenn provided me a copy of the trailer car connector diagram, as well as a diagram of the 7 way connector diagram (color coded).
In addition to the repairs, Glenn filled me in (4/26/16 @5:20 pm) on a few key things as it relates to prior work by Camping World. The new tires that had been installed in July 2016 (by Camping World of Calera) were put on where the tire type and size was not displayed. The tires that I paid for were “P” tires. These tires are typically passenger car tires or used for a light SUV. LT tires are a Light Truck tire and typically used for SUV’s and pickups. “ST” tires are a Special Trailer tire and are used for trailers only. Glenn even went to the extent of calling Goodyear to see what they would suggest for my ’72 Airstream. Carlton works in the Goodyear Technical Department. He said NOT to use P-metric tires at all and LT tires are not recommended. He said to put a correct ST tire on the trailer. Glenn provided this in writing with Carlton’s number- 800-321-2136. This conversation took place on 5/2/16 at 3:50 pm. I’m very thankful for all of these detailed notes from Glenn.
Along with the notes about the tires, Glenn provided a printout from Tire Rack Tire Tech about Trailer Tires vs Passenger Vehicle Tires.
All in all, I paid $1858.41 for the repairs from Glenn at Alabama RV Shop in Adamsville, AL. I highly recommend him for his honesty and thorough work. You can reach him at 205.637.3272. The knowledge he provided to me about my prior work with Camping World is invaluable. There were many ‘sloppy’ things done (such as hanging wires related to break, axle, and bearing work. This isn’t the end with Camping World!